Collinson Launches New International Healthcare Solution to Further Extend its International Insurance Reach

Collinson and Kenbright's team during the launch.

Collinson SmartHealthTM International launches in Kenya, in partnership with Kenbright.

Global customer benefits and loyalty company, Collinson, has launched an all new international healthcare plan, Collinson SmartHealth™ International, in Nairobi, Kenya. The solution is delivered in partnership with Kenbright, one of Kenya’s leading medical insurance providers.

SmartHealth International will deliver a suite of new affordable health insurance products aimed at Kenyan companies, which want to protect and give peace of mind to employees and their families. Administered by Kenbright Healthcare Administrators Limited, Collinson will be harnessing its in-house insurance and assistance expertise to provide regional and international access to an extensive network of medical providers.

Designed by healthcare experts, SmartHealth International enables employees and their families to flexibly access international medical advice, treatment and support across the globe, whenever it is needed, through Collinson’s global network of health providers and in-house 24/7/365 medical assistance capability. Each case will be individually managed and assessed by Collinson’s expert medical team. The plans can include wellness, optical, dental and medical second opinion and traveller support services and can be tailored to individual company requirements and budgets.

Collinson believes that there is a significant opportunity to enhance the way international healthcare propositions are delivered. By utilising the expertise across Collinson’s loyalty and benefits capability, companies in Kenya can now offer their employees access to the best medical treatment available at home and globally. This also includes additional benefits such as digital doctor services, international medical second opinion and traveller support services accessing the Collinson global lounge network and security and medical advice when travelling.

Hon Lord Mayor – City of London at Collinson Kenbright Launch.

In fact, recent third-party research commissioned by Collinson revealed that the vast majority (88%) of consumers in Kenya found the proposition to be attractive, with preventative and wellbeing and digital doctor services being rated attractive by 82% of the respondents.

Lawrence Watts, Head of Insurance at Collinson, said: “We are delighted to partner with Kenbright to launch this new health solution to the market.  With healthcare infrastructure under pressure, especially within critical care, providing healthcare alternatives to consumers is vital. The research we carried out highlighted a strong consumer demand for international solutions; 41% surveyed stating that they would travel abroad for medical treatment, if required.

“This launch, in partnership with Kenbright, means that companies in Kenya can give employees and their families access to the best possible overseas treatment through our in-house medical expertise and worldwide network of partners.”

Collinson envisages offering the plan in other countries in the region by partnering with local insurers, as well as building in its wider travel, assistance and insurance products and loyalty solutions to create a truly differentiated and holistic health plan within the comfort of a concierge travel experience.

Ezekiel Macharia, CEO at Kenbright, added: “We are thrilled to be launching this proposition in partnership with Collinson. Our team has worked hard to create an international healthcare solution that not only offers Collinson’s international insurance and assistance capabilities, but will also harness local technology in Kenya, allowing our customers access to a robust network solution.”

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252 professional mass affluent Kenyan residents were targeted in August 2019 using an online survey using third-party MSI-ACI marketing consultancy.

About Collinson:
Collinson is a global customer benefits and loyalty company. We deliver exceptional travel, assistance and insurance solutions to corporate organisations around the world to help protect, assist and care for their employees and customers.

With more than 35 years’ global assistance experience and our in-house qualified medical staff, our expertise in medical assistance underpins our unique insurance and assistance propositions. As one of the largest independent medical assistance companies, we answered more than 1 million requests for assistance, managed over 40,000 medical cases and conducted over 3,000 aero-medical evacuations last year alone.

Collinson is also chosen by the world’s leading payment networks, 1,400+ banks, 90+ airlines and 20+ hotel groups to craft customer experiences that win competitive edge.  Our customer benefits products include the world’s leading airport experiences programme, Priority PassTM, as well as travel insurance, identity assistance, flight delay and travel risk management solutions.

About Kenbright Healthcare Administrators Limited:

Kenbright Healthcare Administrators Limited is a duly registered medical insurance provider (MIP) with over 20 years’ experience in the medical insurance field.

We take pride in our highly qualified and specialized actuaries whose combined expertise ensures best service in the medical sector.

Kenbright Healthcare Administrators Limited has attracted and sustained its global clientele through professional excellence and client trust. We walk a personal journey with our clients by providing customized solutions in both retail and corporate sectors.