Internet Solutions introduces a home connectivity solution

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IS Group Managing Director Richard Hechle.

……as the Govt urges companies to let their employees work from home.

Internet Solutions (IS) has introduced a home connectivity solution to enable more Kenyans to work from home as the government strives to contain the spread of the deadly Covid -19 disease.

To enable more Kenyans, access the new high-speed internet service, the company has waived installation fees and clients will only be required to pay their monthly subscription. The solution dubbed IS-Max is targeted at home users and SMEs across the country.

Commenting on the new service, IS Group Managing Director Richard Hechle said the new solution will help more Kenyans to work from home and curb the spread of the virus in the country. The company has been predominantly offering services to corporate customers.

“IS-MAX is an innovative product which provides access to a dynamic internet service allowing our customers to use more without additional spend. As you plan for your internet needs, more often than not you would work with the maximum capacity requirement as the determinant but ultimately you end up paying for much more than you actually utilize. With burst capabilities of up to 400 percent of the capacity subscribed, IS-MAX is your ultimate solution,” he added

In addition, Hechle noted “Our venture into the home internet market has been informed by the fact that for people to work from home effectively as per the government’s directive, they need stable, secure and high-speed internet connectivity. As a company, we realize that many people’s cash flow has been impacted by the pandemic hence our decision to waive installation fees for home users and SMEs. This will enable more people to access our internet service” he said.

The solution is available both on fiber and wireless infrastructure. Being a subscription-based solution, customers wishing to enjoy it will need to sign up for the specific product either a 3MB connection burstable to 12 MB at Ksh.3,000 or 5MB burstable to 20 MB at Ksh.5,000.

Hechle noted that business continuity is of the utmost importance during these unprecedented times and that the company was committed to meeting its clients’ technology needs promptly, so that their businesses can continue to operate.

The company has also activated its remote workforce policy that enables staff to work effectively from home in line with the government’s directive. Hechle says the firm’s flexible workforce policy, systems and service architecture supports telecommuting, and activation of this will not impact service levels to all their clients especially those offering critical services.

He reiterated that as most organisations get their staff to work from home or away from the office, so are the cyber assets and resources pushed to limits as they might never have been built for such a scenario. This shift also opens up company resources to the public internet which means exposure to cyber threats including data loss, ransomware attacks, and phishing attacks which all have potential to cripple an organisation.

“We appreciate these risks and through our cyber resilience portfolio we can help organisations build resilience, visibility and continuity plans to mitigate the impact of any of the risks. In supporting you and your business, we are offering highly subsidized and at no cost for some of these solutions – please reach out to us for further assistance,” Hechle said.

He emphasized that the company was bolstering its response measures in a coordinated manner to minimize the potential exposure of its clients, partners, suppliers and employees in line with the govt advisories on Covid-19.

“We have had tremendous feedback from many of our clients as we step up to support their changing business needs. From establishing new digital event platforms and rolling out new collaboration tools to keeping their operations secure from cyber-attacks. We’ve seen the demand for collaboration platforms like WebEx, Teams and Zoom more than double last month as more people work from home and the number of attempts of new cyberattacks is spiking. Every day, our people are supporting clients both onsite and from our service and operations centers in critical services industries such as hospitals, supply chain and food retailers,” he said.