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It Starts and Ends With Your Customers: Differentiating Between Customer Experience,...

IT STARTS AND ENDS WITH YOUR CUSTOMERS: DIFFERENTIATING BETWEEN CUSTOMER EXPERIENCE, CUSTOMER SERVICE AND CUSTOMER CARE

Four Themes of the Experience Economy That Drive CX Value

By Serge Blockmans, Sales Director at Oracle Today, you can order a book online and have it delivered to your doorstep on the same day....
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