Engineering Company Strengthens Customer Service with New Offices

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Faith Wambui (left), the Lead Supply Chain of Cummins Car and General and Fathima Gany (right), the Executive Finance Director of Cummins Africa Middle East join Kwame Gyan Tawia (centre), Cummins Managing Director for Africa and Middle East to cut a ribbon to officially open the Company’s new offices. In 2017 Cummins entered into a joint venture with Car and General for the distribution and support of its products in the greater East Africa region covering 11 countries.

Engineering Company Cummins has strengthened customer service by moving in to a new and larger office space at the Car and General premises on Lusaka Road.

Surajit Choudhury, the General Manager Cummins Car and General commented, “Due to the growth of the business and enhancement of client services we needed bigger space in order to serve our customers more efficiently and effectively. A company’s workplace greatly influences staff productivity and also has an impact on customers when they visit either to look for, or purchase something”.

Cummins Inc., entered into a joint venture with Car and General in 2017 for the distribution and support of its products in the greater East Africa region covering 11 countries.  The Company features in the Fortune 150 list, employs 60,000 people worldwide and serves customers in nearly every country across the globe and is celebrating its 100th year as a company throughout 2019.

Cummins products range from diesel and natural gas engines to hybrid and electric platforms, as well as related technologies, including battery systems, fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.